Shipping & Delivery
Hope all your questions get answered!
Where do you deliver to and how long will my orders take to arrive?
We only delivers to and within Malaysia. The normal delivery process is within 5-14 working days.
What are the shipping fees?
Shipping fees are based on the destination, size and weight of your item(s). You will be notified of the shipping costs at checkout and you may select your preferred shipping service before you complete your purchase.
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Free shipping will be given for purchase over RM 90 (EM) and RM 130 (WM).
Can I schedule the delivery of my order?
Our courier services is unable to provide scheduling of deliveries; therefore we cannot guarantee delivery of your order for a specific time or date.
What Delivery Options do you offer?
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J&T
MYR 10.00 Flat Rate Shipping & Handling in merchandise value shipping for East Malaysia via Standard service to Residential Addresses and PO Box destinations
What if my package is late or lost?
If your order hasn't arrived, please call the carrier and allow one additional business day past the delivered scan, or one additional business day after your shipping time frame. If your package still has not arrived, please contact us from Monday-Sunday, 10:00am-6:00pm MYT.
What if my item arrives damaged?
If your order arrives with a damaged or defective item, please contact us from Monday-Friday, 10:00am-6:00pm MYT. We will be happy to take a look at your order and discuss options!
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MYR 16.00 Flat Rate Shipping & Handling in merchandise value shipping for West Malaysia via Standard service to Residential Addresses and PO Box destinations